Terms and Conditions:

Group Class Enrollment Terms and Conditions

Cancellation Policy:

  • 15+ Business Days Notice: If a student cancels their enrollment more than 15 business days before the program’s start date, they are eligible for a 50% refund of the paid fees.
  • Less than 15 Business Days Notice: No refund will be provided for cancellations made within 15 business days of the program’s start date.
  • Note: Due to the limited availability of spots in our small group classes, students are unable to cancel or reschedule their subscriptions once the program has commenced.
  • Pre-Enrollment Level Assessment: Prospective students are encouraged to take our complimentary French Test to determine their proficiency. Following the test, we invite you to reach out for a free level assessment call to ensure appropriate class placement. By enrolling in our group classes, you agree to these terms and conditions. We look forward to providing an engaging and enriching language learning experience.
  • Class duration: 90 minutes for 6 students and more.
    Please note that if we only have 5 students registered each class is 75 minutes, if 4 students registered each class is 60 minutes.

Private/Skype/Zoom Class Terms and Conditions

Rescheduling and Cancellation Policy:

  • Advance Notice: Students may reschedule classes at no additional cost if they provide at least 24 hours’ notice, excluding weekends and national holidays. This can be done by:
    – once for a package of 4 classes
    – up to 2 times for a package of 8 classes
    – up to 3 times for a package of 12 classes.
  • Late Cancellations: Any class canceled or postponed within 24 hours of its scheduled time, or after the scheduled time on Friday for a Monday class, will be treated as a ‘late cancellation’ and will be charged in full.
  • Validity Period: All private classes purchased must be redeemed within 6 months of the purchase date.
  • By enrolling in our Private/Skype/Zoom classes, you agree to these terms and conditions. We are committed to providing a personalized and flexible learning experience.

Payment and Charges:

  • Payment Due: All course fees must be paid before the commencement of the course. Payment confirms your enrollment in the class.

Classroom Location and Accessibility:

  • Venue: Classes are conducted in the meeting room of L’Atelier, a co-working space situated in Gastown.
  • Meeting Room Location: The meeting room is on the 3rd floor, and please note there is no elevator access to this level.
  • Entrance: The entrance to L’Atelier is located to the right of the yellow DRESSEW shop.

Use of Class Media for Marketing and Website

  • Content Consent for Media Use: By enrolling in our Private/Skype/Zoom classes, you grant ‘Learn French in Vancouver’ the right to use any photographs, videos, or other media taken during classes for marketing, promotional, and website content purposes.
  • Scope of Use: This media may be used in publications, print ads, digital platforms, and other promotional materials created by or for ‘Learn French in Vancouver’. The content may be used without limitation in terms of time or geographic region.
  • Respecting Privacy and Rights: We are committed to respecting your privacy. At any time, participants may request that their image or specific media not be used or removed, and we will endeavor to honor such requests promptly. This does not apply to group images or recordings where individual identification is difficult.
  • No Compensation for Media Use: Participants acknowledge that they will not receive any financial compensation for the use of images or recordings, now or in the future.
  • Opting Out: If you do not wish your image or any media featuring you to be used, please inform us in writing before the commencement of the course. We will respect your decision and ensure that your media is not used for our external communications.
  • Child Safety: In the case of minors, consent must be given by a parent or guardian. We take the safety and privacy of minors very seriously and will only use images or videos of minors with explicit consent.